Frequently Asked Questions

Everything you need to know about SkyBuds

What is SkyBuds?
SkyBuds features three magical AI friends - Ash, Pearl, and Sprout - that talk, play, and remember conversations with children ages 3-10.
Is SkyBuds free?
Yes — the core SkyBuds experience (talking, stories, and the base voice) stays free for life with no subscription required. SkyBuds+ is our optional household membership ($19.99/month, covers every SkyBud under one roof) that adds new voices and adaptive content as we ship them. Early customers get 3 months of SkyBuds+ on us.
Is SkyBuds safe for children?
Yes. SkyBuds is being built with kids' privacy as a foundation. We're completing kidSAFE Seal Program certification ahead of our August 2026 ship date, so no SkyBud reaches a child without verified privacy protections in place. All conversations are filtered for age-appropriate content, and we don't sell children's data. We never will.
Who are the SkyBuds characters?
The three companions include: Ash (a fire dragon focused on science), Pearl (a water dragon who tells stories), and Sprout (a nature bear emphasizing kindness).
What ages is SkyBuds for?
SkyBuds is designed for children ages 3-10. The AI companions adapt their language and interactions to be age-appropriate, educational, and engaging.
How does SkyBuds support language development?
Research from MIT shows that back-and-forth conversation - not just hearing words - is the strongest predictor of language development in early childhood. SkyBuds is designed around this principle: every interaction is a real conversation where your child leads, responds, and builds vocabulary naturally.
How do I set up my SkyBud?
Simply download the SkyBuds app, create a parent account, and follow the on-screen instructions to pair your SkyBud toy. Setup takes less than 5 minutes.
Can I monitor my child's conversations?
Yes! Parents have full access to conversation summaries and can set content preferences, time limits, and topics through the parent dashboard.
Does SkyBuds require Wi-Fi?
Yes, SkyBuds requires a Wi-Fi connection to enable AI conversations. The toy can still be played with offline as a regular plush companion.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you're not happy with your SkyBud, return it for a full refund, no questions asked.