Privacy Policy

1. Introduction

Welcome to SkyBuds, a product of Firefly Jar, Inc. ("Company," "we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our SkyBuds products, mobile applications, and website (collectively, the "Services").

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our Services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Make a purchase
• Sign up for our newsletter
• Contact us for support
• Create a child profile within the app

This information may include: name, email address, billing address, shipping address, payment information, phone number, and child's first name and age range.

2.2 Usage Data

We automatically collect certain information when you use our Services, including:

• Device information (type, operating system, unique identifiers)
• Log data (access times, pages viewed, IP address)
• Interaction data with SkyBuds devices
• Voice interaction summaries (not raw audio recordings)

2.3 Children's Information

SkyBuds is designed for children ages 3-10. We are committed to complying with the Children's Online Privacy Protection Act (COPPA). We collect limited information about child users only with verified parental consent. We do not sell or share children's personal information with third parties for marketing purposes.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our Services
• Process transactions and send related information
• Improve and personalize user experience
• Develop new products and features
• Communicate with you about updates, support, and marketing (with consent)
• Monitor and analyze usage patterns
• Detect, prevent, and address technical issues or fraud
• Comply with legal obligations

4. Disclosure of Your Information

We may share your information in the following situations:

• Service Providers: We may share information with third-party vendors who perform services on our behalf (payment processing, shipping, analytics).
• Legal Requirements: We may disclose information if required by law or in response to valid legal requests.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred.
• With Your Consent: We may share information for other purposes with your explicit consent.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When information is no longer needed, we will securely delete or anonymize it.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access, correct, or delete your personal information
• Withdraw consent for data processing
• Opt-out of marketing communications
• Request data portability
• Lodge a complaint with a supervisory authority

To exercise these rights, please contact us at the information provided below.

8. Third-Party Links

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our Services, you consent to such transfers.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of the Services after any changes constitutes acceptance of the revised Privacy Policy.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Firefly Jar, Inc.
Attn: Benjamin Chen
Email: hello@getskybuds.com
Phone: +1 (929) 690-6020

12. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, request deletion, and opt-out of the sale of personal information. We do not sell personal information. To exercise your rights, contact us using the information above.