SMS Terms of Service

1. Program Description

The SkyBuds SMS program (the "Program") is operated by Firefly Jar, Inc. ("Company," "we," "us," or "our"). The Program covers five kinds of message:

• Account messages: one-time sign-in and verification codes you request in the SkyBuds app or on getskybuds.com; the parental-consent code and link a parent must confirm before a child can use the toy; and, if you turn them on in the app, alerts about your own SkyBud, such as low battery, connection, firmware and safety notices; and one-off texts from our team about your account or order, such as a reply when you contact us.
• Order messages: order, shipping and delivery updates for an order you placed, and help setting up the SkyBud you ordered, sent to the mobile number you entered at checkout for that order.
• Membership reminders: if you turn them on in the SkyBuds app, reminders 7, 2 and 1 day before the included time on your SkyBuds Plus membership ends.
• Ambassador program texts: if you joined the SkyBuds Ambassador program and opt in (Section 2), recurring automated texts about your ambassador account, such as when someone orders with your referral code, when a reward is pending, ready or paid, and reminders to share, plus SkyBuds news and offers.
• Marketing messages: if you opt in (Section 2), recurring automated marketing texts, such as offers, product news and play ideas, starting with a confirmation text. If you sign up in the pop-up, we first text you a code and ask you to reply YES.

Account messages, order messages and membership reminders are not marketing.

2. Consent & Opt-In

• Account messages. You request each sign-in or verification code yourself, in the SkyBuds app or on getskybuds.com, by entering your own mobile number; a code is sent only in response to that request. Alerts about your SkyBud are optional and stay off until you turn them on in the app.
• Order messages. When you enter your mobile number at checkout, we text order, shipping and delivery updates for that order to that number.
• Membership reminders. Membership reminders are optional and stay off until you turn them on in the SkyBuds app.
• Ambassador program texts. Only existing customers can join the Ambassador program, at getskybuds.com/ambassadors. When you join, a box that is unchecked by default reads "Text me when someone uses my code, plus SkyBuds news and offers", with this disclosure: "By checking this box, you agree to receive recurring automated text messages from SkyBuds about your ambassador rewards, plus marketing messages, at the phone number on your order. Consent is not a condition of purchase or of joining. Message frequency varies. Msg & data rates may apply. Reply STOP to cancel, HELP for help." You can also turn texts on later in your ambassador dashboard by tapping "Turn on texts" next to the same disclosure. Joining works the same with the box unchecked, and you can turn texts off in the dashboard at any time.
• Marketing messages. You can opt in to marketing texts in any of these ways:
  1. at checkout on getskybuds.com, by checking the box "Text me news and offers (optional)", which is unchecked by default;
  2. in the sign-up pop-up on getskybuds.com, by entering your mobile number, tapping "Send my code", and then replying YES to our text or entering the code we send;
  3. on the SkyBuds quiz at getskybuds.com, on the screen where you enter the sign-in code we text you, by checking the box "Text me news and offers (optional)", which is unchecked by default;
  4. in the SkyBuds iOS app, by checking the box "Text me SkyBuds news and offers" or, if you left that unticked, the box "Text me SkyBuds news" that the app shows next, or later by turning on the "News & offers" switch in Grown-ups > Privacy & account; the boxes start unchecked and the switch starts off;
  5. on our claim page at getskybuds.com, reached from a SkyBuds email, by checking the box "Text me news and offers", which is unchecked by default, and tapping Claim.

  Earlier opt-ins. From June 1 to September 1, 2026, the SkyBuds quiz at getskybuds.com offered an unchecked box, "Yes, text me launch updates — and send my 10% code" (on our second quiz, from June 15, "Yes, text me launch updates, and send my 10% code"), with this disclosure: "By checking this box, you agree to receive recurring automated marketing text messages from SkyBuds at the phone number provided. Consent is not a condition of purchase. Message frequency varies, up to 8 msgs/month. Msg & data rates may apply. Reply STOP to cancel, HELP for help." Some people also joined then by texting our number first. Those subscribers stay subscribed under what they agreed to: at most 8 marketing texts a month, about SkyBuds launch and product news and offers only. Unless we have a record that we already sent you a confirmation or welcome text, the first text you get is one plain confirmation that you can answer STOP, and no offer comes before it. That box is closed; you can no longer opt in that way.

  From September 2 to September 9, 2026, the SkyBuds quiz on our own getskybuds.com store offered an unchecked box labelled "Yes, text me launch updates — and send my 10% code" (on our second quiz, "Yes, text me launch updates, and send my 10% code") until September 4 and "Yes, text me launch updates" after that, with this disclosure: "By checking this box, you agree to receive recurring automated marketing text messages from SkyBuds at the phone number provided. Consent is not a condition of purchase. Message frequency varies. Msg & data rates may apply. Reply STOP to cancel, HELP for help." If we never sent you a welcome text after you checked it, the first text you get is one plain confirmation that you can answer STOP; after that you get SkyBuds news and offers only. That box is closed too.

  By opting in, you agree to receive recurring automated marketing text messages from SkyBuds at that number. Consent is not a condition of any purchase. Marketing consent is collected separately from account messages, order messages and membership reminders, and opting in to one does not opt you in to another.

For any part of the Program you confirm that you are the owner or authorized user of the phone number provided and are at least 18 years old.

3. Message Frequency

Message frequency varies, including for Ambassador program texts, which depend on how often someone orders with your code and on your rewards. If you opted in through the June 1 to September 1, 2026 quiz box or by texting us first (Section 2, "Earlier opt-ins"), you get at most 8 marketing texts a month. Account messages, order messages and membership reminders depend on your own activity, for example each code you request, each update on your order, and each reminder you turned on.

4. Cost

Message and data rates may apply. SkyBuds does not charge for the messages themselves, but your mobile carrier's standard messaging and data rates may apply to each message sent or received. Please contact your wireless carrier for details about your plan.

5. Opt-Out — Reply STOP

You can cancel the Program at any time by replying STOP to any message you receive from us. After you send STOP, we will send you a single confirmation message and then stop sending texts to that number. To rejoin, reply START to the number you stopped. Note that stopping account messages means we can no longer send you sign-in passcodes or parental-consent confirmations at that number; you can use email instead, or contact us at hello@getskybuds.com.

6. Help — Reply HELP

If you are experiencing any issues, reply HELP to any message for assistance, or email us at hello@getskybuds.com.

7. Supported Carriers

The Program is available on major U.S. carriers. Carriers are not liable for delayed or undelivered messages. Delivery is subject to effective transmission from your wireless service provider and is outside of our control.

8. Eligibility

The Program is available to residents of the United States who are at least 18 years of age. By opting in, you represent and warrant that you meet these requirements.

9. Privacy

We respect your privacy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. Information collected through the Program is handled in accordance with our Privacy Policy.

10. Changes to These Terms

We reserve the right to modify these SMS Terms at any time. We will provide notice of material changes by posting the updated Terms and revising the "Last Updated" date above. Your continued participation in the Program after such changes constitutes acceptance of the modified Terms.

11. Contact Us

For questions about the Program or these Terms, please contact us at:

Firefly Jar, Inc.
521 Broadway, 2nd Floor, New York, NY
Email: hello@getskybuds.com
Phone: +1 (978) 541-3603