SMS Terms of Service

1. Program Description

The SkyBuds SMS program (the "Program") is operated by Firefly Jar, Inc. ("Company," "we," "us," or "our"). The Program covers two kinds of message.

Account messages from the SkyBuds app. If you give us your mobile number while setting up an account in the SkyBuds app, we send you: a one-time passcode to sign in; a parental-consent code and link that a parent must confirm before a child can use the toy; and notifications about your own SkyBud, such as low battery, connection status, firmware updates and safety alerts. These are transactional messages, not marketing, and they are sent only to the number the account holder entered.

Marketing and informational messages. If you separately opt in on our website, we send recurring marketing and informational text messages about your SkyBud — including order and shipping updates, production and launch news, founding-family offers, and occasional behind-the-scenes content.

2. Consent & Opt-In

Account messages (Skybuds app). You opt in to account messages inside the Skybuds iOS app, by entering your own mobile number during account setup and agreeing to the disclosure shown on that screen. There is no keyword, web form or paper form for account messages. Sign-in codes and parental-consent codes are sent in response to your own request, and alerts relate only to a Skybud you own.

Marketing messages (website, separate program). If you separately provide your mobile number and check the SMS consent box on a form on getskybuds.com, you agree to receive recurring automated marketing text messages from Skybuds at that number, sent using an automatic telephone dialing system. Consent is not a condition of any purchase. Marketing consent is collected separately from account-message consent, and opting in to one does not opt you in to the other.

For either program you confirm that you are the owner or authorized user of the phone number provided and are at least 18 years old.

3. Message Frequency

Message frequency varies. Account messages from the app are triggered by your own activity — signing in, confirming parental consent, or an alert about your SkyBud — so their number depends on how you use the app. The number of marketing and informational messages you receive depends on your activity and the news we have to share.

4. Cost

Message and data rates may apply. SkyBuds does not charge for the messages themselves, but your mobile carrier's standard messaging and data rates may apply to each message sent or received. Please contact your wireless carrier for details about your plan.

5. Opt-Out — Reply STOP

You can cancel the Program at any time by replying STOP to any message you receive from us. After you send STOP, we will send you a single confirmation message and then stop sending texts to that number. To rejoin, simply opt in again through one of our forms, or re-enter your number in the SkyBuds app. Note that stopping account messages means we can no longer send you sign-in passcodes or parental-consent confirmations at that number; you can use email instead, or contact us at hello@getskybuds.com.

6. Help — Reply HELP

If you are experiencing any issues, reply HELP to any message for assistance, or email us at hello@getskybuds.com.

7. Supported Carriers

The Program is available on major U.S. carriers. Carriers are not liable for delayed or undelivered messages. Delivery is subject to effective transmission from your wireless service provider and is outside of our control.

8. Eligibility

The Program is available to residents of the United States who are at least 18 years of age. By opting in, you represent and warrant that you meet these requirements.

9. Privacy

We respect your privacy. Mobile information will never be shared or sold to third parties or affiliates for marketing or promotional purposes. Information collected through the Program is handled in accordance with our Privacy Policy. All other categories of information are handled as described in that policy.

10. Changes to These Terms

We reserve the right to modify these SMS Terms at any time. We will provide notice of material changes by posting the updated Terms and revising the "Last Updated" date above. Your continued participation in the Program after such changes constitutes acceptance of the modified Terms.

11. Contact Us

For questions about the Program or these Terms, please contact us at:

Firefly Jar, Inc.
521 Broadway, 2nd Floor, New York, NY
Email: hello@getskybuds.com
Phone: +1 (978) 541-3603